Shipping & Returns
Shipping
- Free standard shipping on your first order, for signed-in registered customers (wholesale/reseller accounts aren't eligible).
- Every order after that: standard shipping is calculated at checkout from your address.
- Standard post: 2–8 business days Australia-wide.
- Express post: next business day for Sydney metro (calculated at checkout, not included in the first-order benefit).
- Dispatch within 1–2 business days from our Sydney warehouse.
Returns
- 30-day no-questions returns on most items.
- Email [email protected] with your order number to start a return.
- Return shipping is on us for faulty items.
- Full details: Returns & Refunds.